Delete your Applicare account
You can ask us to close your account and delete your personal data at any time. You do not need to give a reason. Pick the one that fits you:
- I book repairs with ApplicareBookings on this website, by phone or on WhatsApp
- I use the Applicare Tech appApplicare technicians
- I use the Applicare ESS appApplicare employees
Disclaimer: We are an independent repair service provider and not authorised by any brand.
If you book repairs with us
Send us a message from the phone number you booked with. Say that you want your account and your data deleted.
Or email [email protected] with the phone number on your bookings. We answer calls from 9 AM to 9:30 PM, every day.
If you use the Applicare Tech app
Your account was made for you by the office, so the office closes it. Ask us in any one of these ways:
Or tell your manager, or email [email protected] with the phone number on your account. We confirm it is you, then close the account.
These same steps are also in the app, under More, then Settings, then Delete my account.
If you use the Applicare ESS app
Your account was made for you by the office, so the office closes it. Tell your manager, or call 97816-29990, or email [email protected] from your work number or email.
What happens next
- We check it is really you, usually by confirming the phone number on your account. This stops someone else deleting your account.
- We close your account. You can no longer sign in to the app or to My Bookings with it.
- We delete your personal data, apart from the records listed below, and tell you when it is done.
Have a booking that is still open, or a repair still under warranty? Tell us when you ask. We cannot finish an open booking once your details are deleted, and we can no longer look up your warranty for you. Keep your invoice: it is your proof of the repair and its warranty.
What we delete
- Your name, phone number, addresses and email.
- Your sign-in to the app and to My Bookings.
- Your repair history and the call and WhatsApp notes about your bookings.
- For technicians: the detailed location record. It is already deleted on its own after 90 days.
What we keep, and why
- Invoices and tax records, for as long as Indian tax law requires.
- For technicians and staff: finished job records, payments, attendance and expenses, because the business must keep them for its accounts and the law. The daily travel summary (distance and route) stays with them. None of it is used for anything else once your account is closed.
- Counts with no name on them, such as how many repairs we did in a city. They carry no name, phone number or address.
Applicare is run by Sony Enterprises, Amritsar. The full details are in our Privacy Policy.